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The Readers Are Over 40 But Don’t Tell Advertisers!

More, the magazine from the publisher Meredith for women over 40, ran an article in its most recent issue on how to seem younger. Among the advice: get your bikini line waxed, start text-messaging, and stop planning everything (the young people don’t bother with it at all).
Some readers were ruffled. “Is there only one way to be an acceptable ‘over 40’ woman?” a reader named Marla Miller asked on More.com. “Other magazines don’t tell you the content is for 40 or older and then ask you to ‘act younger,’ ” a reader named Catherine Lee wrote.
That is the challenge for a magazine whose organizing principle, aging, provokes anxiety among its readers, says Stephanie Clifford of the New York Times.
“Don’t take it seriously,” Lesley Jane Seymour, the editor in chief of More, said in a recent interview. “We’re making fun of ourselves. We don’t take aging seriously. It happens to everyone. You can’t avoid it.”
More certainly does not. Age infiltrates almost every article, and while it is a touchy subject for readers, advertisers are wary about it as well. More’s average reader is 51, among the oldest in the magazine business, making selling ads a challenge, More executives say. While it tackles ageism in its pages, it is getting a good dose of it from advertisers.
Meredith introduced More in 1998 to attract baby boomer women who were hitting middle age and had income to spare. The magazine has grown steadily, increasing its guaranteed circulation almost every year, most recently in February to 1.3 million.
Its newsstand sales were down just 3 percent in the last six months of last year, the most recent period available, compared with declines for competitors like O, the Oprah Winfrey magazine, (down 25 percent), Real Simple (down 6 percent) and Martha Stewart Living (down 17 percent), according to the Audit Bureau of Circulations.
When Ms. Seymour began in early 2008, she made a few changes. She had spent her career at women’s magazines, including as editor in chief of Marie Claire, Redbook and YM. After reader research suggested that older women felt ignored on the what-to-wear front, she increased style and beauty coverage. But her fashion spreads are not advice on what pantsuit to wear to hide your flabby arms. Ms. Seymour puts over-40 models in tiny plaid shorts from the Limited and bright chiffon Catherine Malandrino tank tops.
Ms. Seymour, 52, said some people might say, “You’re not showing me things with sleeves.”
“I think that’s outdated,” she said. “They know how to dress for their bodies.”
Other features in More speak directly to working women, like its finance and career section. There are no articles on how to organize your child’s closet or find a peaceful moment amid family chaos. Talking to readers led her to another addition: more sex coverage.
Ms. Seymour ran several sex articles in May, and their perspective was telling. Instead of Cosmopolitan-like tricks to please your man, or assurances to women that their sex life was just fine already, the message was blithely selfish: basically, have sex when you want to, and skip it when you don’t.
“It’s a focus on you, and I don’t think that’s a problem,” said Bonnie Barest, executive vice president of the media-buying company Optimedia, whose clients include L’Oréal USA. “You know you’re going to be reading about things that are relevant to you as opposed to, ‘Do it for your family.’ ”
Whereas 40 years ago that would have been a feminist statement, today it is just an attitude. It is one Ms. Seymour seems to embody, too. The day of the interview, she was wearing a cornucopia of accessories: strappy silver and cork sandals, gold bracelets, three rings, a gold coin necklace, enamel-and-gold hoop earrings, a silver belt and a large plastic turquoise watch. Her toes were painted a metallic green, her nails a bright pink, and somehow, the whole thing looked both pulled together and like she had had fun getting dressed.
The model for the magazine’s sharp, irreverent tone, she said, is the men’s magazine Esquire. But Esquire, though its average reader is about 45, hardly deals with age at all, and puts people ranging from age 23 (Megan Fox) to 79 (Clint Eastwood) on its covers. It’s hard to imagine a men’s magazine as concerned with growing older.
Anne E. Barrett, an associate professor of sociology at Florida State University, said the magazine’s focus is a result of how aging women and aging men are perceived differently.
“Physical attractiveness plays a large part in how women are valued socially, and we have youthful standards of beauty so age erodes a social asset, where for men, age can enhance their most valued assets, their earnings potential and achievement in the public sphere,” she said.
So advertisers penalize More for its age: The average More reader makes about $93,000, around $30,000 more than the average for Vogue, Allure or Harper’s Bazaar, according to Mediamark Research and Intelligence. But More has hardly a luxury ad in it.
And they penalize the magazine because its readers are female. The More reader makes a lot more than the average reader of Esquire, at about $66,800, and GQ, at about $75,100. But where GQ, Esquire, and the younger women’s magazines are filled with ads for designer clothes, fragrances and expensive accessories, the ads in More suggest that when rich women hit 40, they yearn for cheap processed foods.
The July/August issue’s ads included Crystal Light, Pringles, Coffee-Mate, packaged meals from Oscar Mayer, Bertolli, Tyson and Marie Callender’s, and two liquor ads — for wines under $10. Oh, and Friskies.
The good news is that the mass-market base has helped protect More against the downturn. Ad pages in More are down only 2.8 percent through the year, and its September issue is down 5 percent, said Lauren Stanich, its publishing director.
The bad news is that More’s pages are not as abundant as its competitors’.
“The media departments have their segments, and I don’t know how it became 25 to 44 — excuse me, so I’m invisible?” said Brenda Saget Darling, More’s publisher. “It goes back to this American obsession with being young.”
More might still be hampered by Meredith itself. Based in Des Moines, the company is known for hearth-and-home titles like Ladies’ Home Journal and Better Homes & Gardens, which do not usually run luxury ads.
Its stock price has held up better than most other media stocks this year — at $27.95, about where it was a year ago. Analysts like that its magazines have not had the severe ad declines of other publishers (one magazine, Family Circle, will have its biggest-ever September issue this year), that it has cut costs aggressively, and that it has revenue from nonmedia sources, like branded products at Wal-Mart.
For More, however, being in the Meredith stable means it cannot be included in multimagazine sales to luxury advertisers. “No, I don’t have the package the way a Condé Nast or a Hearst do,” Ms. Darling said. “It is harder here.”
Slowly, More is starting to pick up high-end advertisers. Credit card companies have come on board, along with Tiffany and Elizabeth Arden, and Cadillac will run its first More ad in October with the introduction of the $34,155 Cadillac SRX Crossover.
“More is really geared toward the independent, self-made — whether she’s married or not — professional female,” said Sherrie A. Weitzman, divisional advertising manager for Cadillac. “Luxury vehicles are a sign of confidence, a sign of success — that’s how we market the Cadillac brand — and I believe a magazine like More fits very, very well with that target.”
But even Ms. Weitzman would like to see More’s average reader get younger.
“Cadillac, like probably most automakers, but certainly those in the luxury space, is trying to lower the median age of the car buyer,” she said.
So More is trying to get that average age a bit lower, by promoting subscriptions online, where readers tend to be younger, and by reaching businesswomen, for example, at airport newsstands.
“What would make it easier to sell advertisements is a younger age,” said Ms. Stanich, the publishing director.
Ms. Seymour interrupted. “It’s America,” she said. “You get to a certain point in your life where if you don’t laugh about it, you’ll cry about it.”

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22 Reasons Why Your Business or Blog Needs An iPhone App


There’s a lot more traffic coming from mobile platforms lately and it seems that the smartphone (or Internet in your hand) is something that can’t be ignored, says blogger Jeff Bullas. The growth in the market share of the iPhone as well as the continual replacement of the traditional mobile phones with Internet enabled phones like the Android and the Blackberry are driving traffic to sites at an increasing rate:
• Comscore announced that 45.4 million people in the U.S. owned smartphones in an average month during the December to February period, 2010.
• This is up 21 percent from the three months ending November 2009.
• Android phone app downloads to hit 800 Million in 2010.
• The iPhone will continue to be the leading app platform, with a database of over 200,000 applications offering niche and localized content.
• Apple iPhone downloads have exceeded 3 Billion at the start of 2010.
• ABI Research reported that just under six billion mobile applications will be downloaded in 2010.
• Smartphone OS-based phones will grow at more than a 30% compound annual growth rate for the next five years globally.

Consider the case study of the pizza chain “Dominos” which after launching its mobile app drove over $2 million in sales to its stores in just 3 months. With the Domino’s Mobile App you can:
• View the full Domino’s menu
• See your current order
• Track your order
• View other information such as surcharges and the company’s privacy policy

So what is a “Mobile App”?
A mobile app is a small program that sits on your mobile phone and does something for you. With the power of today’s phones, apps can do some really great things – from letting you know what’s going on in your area, to calculating exchange rates, movie times, social media interactions, alerting you to traffic information, providing entertainment and letting you know about special offers. There are over 200,000 mobile applications out there today performing a huge range of tasks.

So what should you keep in mind before ignoring the constant knocking on your door of an opportunity whose time has come?
1. If you do develop an App for mobile let everyone know about it through email, website, SMS and Twitter.
2. Add mobile value by including content and functionality that are location based or time sensitive.
3. Just like social media don’t sell but provide content that adds value to people’s lives such as weather reports for bike riders that are location driven.
4. Develop a Mobile App that becomes a part of a persons daily lives and hopefully becomes indispensable.
5. Remember that with iPhone or mobile app your webiste or blog presence is just one or two slides or touches away on that persons phone anywhere anytime.
6. It’s about convenience.
7. Mobile apps have broad reach so develop apps that can viewed on as many mobile platforms as possible including, iPhone, Blackberry, Nokia and Android.
8. You can use the App to drive traffic to your bricks and mortar store.
9. Announce “Specials” to your readers (online shoppers love a bargain.)
10. You can announce an “Event.”
11. The mobile internet market is growing at a much faster rate than fixed internet.
12. The developing world’s connection to the internet is much more mobile centric than the Western world’s fixed line communications infrastructure.
13. 75% of our planet is still not connected to the Internet so the potential over the coming decades is substantial.
14. It will differentiate you from your competition.
15. You create deeper engagement.
16. Drive more loyalty.
17. You get to put your branding on your customers phones.
18. Your business is provided with great feedback.
19. It is going to drive more revenue and ultimately more profits.
20. It enables easy sharing of your content between mobile users.
21. Reduce costs to your business through automation.
22. It could even stop you getting a speeding fine and keep your licence… Trapster.com app tells you when there is a speed camera nearby.

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What Small Business Can Learn From The Old Spice Guy

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Look at your brand. . . now back at me. Now back to your brand. . . now back to me. Sadly, we’re going to tell you what you don’t want to hear about the Old Spice campaign.

Old Spice gave us a campaign that was equal parts entertainment, traditional television advertising and YouTube social media magic, writes Stephen Denny, marketing consultant. But when the sales numbers started trickling in, something was amiss. Namely: sales. What ensued was a firestorm in the blogosphere with sharply divided camps fighting a holy war of mostly unsupported opinion. When new data points started emerging, they provided the careful student of business a few nuggets to keep in mind for the future, when we’ll be spending our money and looking for real results. Here’s what we saw:

Problem 1: Where’s the beef?
First, the data suggests that campaign itself didn’t move the sales needle. For the first six months of the television media flight, Old Spice sales were first reported to be down 7 percent year over year, then flat in terms of share growth. Then, when the brand’s celebrated customized YouTube video campaign broke, sales hockey-sticked upwards, with sell-through increasing 106 percent. Upon further review, this big and much celebrated uptick coincided with an avalanche of buy-one-get-one-free coupons.
What this means: Of particular concern was the groundless optimism that many viewers seemed to be clinging to. They just knew things would turn out all right because… because… they just had to! The campaign was so funny! It’s dangerous to convince yourself you’re doing the right thing simply because you love doing what you just did. We need to keep our eyes open and our judgment as objective as the human condition allows. No school like the old school? Possibly so. The coupon avalanche seemed to convince a temporary mob of people to try Old Spice. Would the coupons have worked without the ads and the viral social media campaign? Don’t know. Would the viral social media campaign have moved the needle without the coupons? The data suggests no. The ads alone certainly didn’t.
Let’s agree that activation and conversion are your goals as a business owner. In short, get people to buy more stufft. Everything you do must be pointed at integration, at tactical face-to-face, in-the-store or on-your-site conversion. There’s no such thing as “buzz.” There’s sales and there’s money down the drain.

Problem 2: All the hammers think you’re a nail.
Second, it seems anyone who has never managed a P&L or met payroll thinks Old Spice was the greatest campaign the world has ever seen. And that person is probably pitching you their agency’s services right now. Listen to the venom in roughly half of the comments coming from digital agency types. This is a red flag.
What this means: There’s an undercurrent that thinks marketing – and advertising, and particularly video designed for the Web – is all about entertainment. It isn’t. Advertising is supposed to sell stuff. And when your agency types come in the door breathlessly telling you they got a billion views on YouTube but look positively insulted when you ask if it had a positive ROI (gasp!), you need to wonder – assuming that your marketing dollars are finite and you care about making the company money – if you’re with the right people. Preconceptions are dangerous, especially when it’s their preconceptions and your money. Demand facts, not feelings.

Problem 3: They score, but you lose.
Third, the biggest winner seems to be Old Spice’s advertising agency, which pocketed the coveted Film Grand Prix at Cannes for the campaign. What this means: Any time the clear winner isn’t you – meaning the paying customer – there’s a problem.
When asked at Cannes whether the campaign was a success for Old Spice, the brand representatives gave a “no comment.” For good reason, apparently. Later, after some much-needed media training, we were told that the brand was “thrilled” with its results and couldn’t be happier. This doesn’t inspire confidence.

The post-mortem:
There’s nothing wrong with spending money on video aimed at viral success. Go ahead. It might work. And there are many, many people who will tell you how to go down this path. But the real point of spending money at all in business is to get more business, so ensure – regardless of what you’re promised – that everything you do is pointed towards converting that casual viewer into a buyer.

The secret of many successful advertising campaigns is that they can be leveraged in-store or online. Look at the Pepsi Challenge. It wasn’t just a brilliant campaign – every time a consumer walked into the store and saw those two pallets next to each other, the ad replayed in their heads – but the fact that it was running the campaign at all gave Pepsi the opportunity to convince those retail buyers to stack its pallets next to King Coke. Advertising drives merchandising, and merchandising drives sales especially when it’s paired with advertising.
Are we being unfair to the Old Spice brand and the agency? No, not really. The campaign ran for six months, and the brand experienced a 7 percent volume decline, with a spike driven by coupons. It lagged many of its competitors in the category. And yet, the campaign is held up as a paragon of marketing genius. Careful there, that’s dangerous talk. Let’s learn from this “case study” – the good, the bad and the hopelessly overblown – and use it as a cautionary tale to grow our own success stories.

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